Refund policy

EDMONDS LLC — Return & Refund Policy

We stand by the engineering of EDMONDS tools. We accept returns on unused products in their original packaging within 30 days of purchase.

Hygiene & Safety Restriction

For health and sanitary reasons, used products or tools showing signs of salon or personal hair use cannot be returned or refunded.

Damaged or Defective Items

If your product arrives damaged or defective upon opening, please contact support immediately at our Seminole, FL headquarters (7366 Rosetree Pl W, Seminole, FL 33772) with your order number and a picture of the defect for a free, instant replacement.